Newsletter
The ICRM newsletter is being made available as an Adobe PDF (Portable Document Format) file. To read or print the PDF file, you
must have the Acrobat Reader software installed on your computer.
If you need to download the software, here is a link to the Adobe site
If you have not downloaded and installed version 5.X of the Acrobat Reader, now might be a good time. Older versions of the
Acrobat Reader may have problems properly displaying files created with the current version of the software.
Want to Reprint articles from the newsletter?
You may reprint any article from the ICRM newsletter, ProfessioNotes, but we ask you to include an acknowledgment that
the reprinted article first appeared in ProfessioNotes, and note the date of the newsletter issue in which the article appeared. For
example, at the end of the reprinted article, you could add: (Reprinted with permission from the Spring 2009 issue of the ICRM’s
ProfessioNotes newsletter). The electronic versions (Microsoft Word) of each newsletter article or column are usually available
from the editor.
Please send us a copy of the publication in which the reprinted article appears. Our newsletter editor and authors like to know
where their articles are making guest appearances. Please send an electronic copy of the publication and other requests to Rae Lynn Haliday, CRM, at email hidden; JavaScript is required.
Newsletter Archive
Past publications of the ICRM newsletter are being made available as Adobe PDF (Portable Document Format) files. To read or print
the PDF files, you must have the Acrobat Reader software installed on your computer.
There have been reports of problems opening PDF files from the ICRM site, primarily when using the MS Internet Explorer
browser.
If you have any problem opening a PDF file try this:
Point to the link and? RIGHT click (or hold down the SHIFT key and click). Depending on your browser, one of these methods
will allow you to save the file to your hard drive. Once it is stored on your hard drive you can open the file with the Acrobat Reader
software directly.
