Spelled Out



Applications Service Provider

A third-party entity that manages and distributes software-based services and solutions to customers across a wide area network from a central data center.


Business Continuity Planning

A plan to continue operations if a place of business is affected by different levels of disaster


Business Process Management

A field in operations management that focuses on improving corporate performance by managing and optimizing a company's business processes.


Bring Your Own Device

Refers to the policy of permitting employees to bring personally owned mobile devices


Computer-Aided Design

The use of computer systems to assist in the creation, modification, analysis, or optimization of a design.


Computer Assisted Retrieval

Microfilm based document and record storage and retrieval system that uses computerized indexing, identification marking (bar coding) and reading.


Compact Disc Read-Only

A pre-pressed optical compact disc which contains data.


Computer Output to Laser Disk

Now also called enterprise report management (ERM), systems are used to capture, archive, store, and retrieve large-volume data such as accounting reports, loan records, inventories, shipping and receiving documents, and customer bills. These systems are typically implemented to replace paper creation and microfiche solutions. The term COLD has been superseded by the Enterprise Content Management Industry (AIIM), ANSI, and ISO with the term "enterprise report management."


Computer Output to Microfilm

Microfilm containing information that has been generated or stored by a computer and that has been written directly to film without the use of an intermediary paper printout. Notes:
Distinguish from component object model and other technology-related senses that are often abbreviated COM.


Dots Per Inch

Dots per inch (DPI, or dpi) is a measure of spatial printing or video dot density, in particular the number of individual dots that can be placed in a line within the span of 1 inch (2.54 cm).


sometimes explained as "digital versatile disc" or "digital video disc"

A digital optical disc storage format that can be played in multiple types of players, including DVD players. DVDs offer higher storage capacity than compact discs while having the same dimensions.


Enterprise Content Management

A formalized means of organizing and storing an organization's documents, and other content, that relate to the organization's processes. The term encompasses strategies, methods, and tools used throughout the lifecycle of the content.


Electronic Data Interchange

An electronic communication method that provides standards for exchanging data via any electronic means.


Electronic Document Management System

A software application that uses automated techniques to ensure that information stored in digital formats is properly distributed, used, stored, retrieved, protected, and preserved according to established policies and procedures.


e-discovery Reference Model

The Electronic Discovery Reference Model (EDRM) is a framework that outlines standards for the recovery and discovery and of digital data.


Electronic Records Management System

Electronic document and records management system (EDRMS) is a type of content management system and refers to the combined technologies of document management and records management systems as an integrated system.


Enterprise Resource Planning

Enterprise resource planning (ERP) is business management software—typically a suite of integrated applications—that a company can use to collect, store, manage and interpret data from many business activities


File Transfer Protocol

A standard network protocol used to transfer computer files from one host to another host over a TCP-based network, such as the Internet.


Graphics Interchange Format

The Graphics Interchange Format is a bitmap image format that was introduced by CompuServe in 1987 and has since come into widespread usage on the World Wide Web due to its wide support and portability.


Graphical User Interface

In computing, a graphical user interface (GUI, pronounced "jee-you-eye" or "gooey") is a type of interface that allows users to interact with electronic devices through graphical icons and visual indicators such as secondary notation, as opposed to text-based interfaces, typed command labels or text navigation.


HyperText Markup Language

Is the standard markup language used to create web pages


Hypertext Transfer Protocol

An application protocol for distributed, collaborative, hypermedia information systems


hypertext transfer protocol secure

A set of standards that allow users of the World Wide Web to exchange information found on web pages. When accessing any web page entering http:// in front of the address tells the browser to communicate over HTTP.


Infrastructure as a Service

Infrastructure as a service (IaaS) is a type of cloud computing in which a third-party provider hosts virtualized computing resources over the Internet.


Individual Character Recognition

Mechanical or electronic conversion of images of typewritten or printed text into machine-encoded text.


Information Governance

The set of multi-disciplinary structures, policies, procedures, processes and controls implemented to manage information at an enterprise level, supporting an organization's immediate and future regulatory, legal, risk, environmental and operational requirements


Joint Photographic Experts Group

JPEG (pronounced JAY-peg) (seen most often with the .jpg or .jpeg filename extension) is a commonly used method of lossy compression for digital images, particularly for those images produced by digital photography.


Local Area Network

A computer network that interconnects computers within a limited area such as a home, school, computer laboratory, or office building, using network media.


Network Attached Storage

Network-attached storage (NAS) is a file-level computer data storage server connected to a computer network providing data access to a heterogeneous group of clients. NAS not only operates as a file server, but is specialized for this task either by its hardware, software, or configuration of those elements.


Optical Character Recognition

The mechanical or electronic conversion of images of typewritten or printed text into machine-encoded text.


Platform as a Service

Platform as a service (PaaS) is a category of cloud computing services that provides a platform allowing customers to develop, run and manage Web applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an app


Portable Document Format

A file format used to present documents in a manner independent of application software, hardware, and operating systems


Program Evaluation and Review Technique

A statistical tool, used in project management, which was designed to analyze and represent the tasks involved in completing a given project.


Personnally Identifiable Information

"Personally identifiable information" (PII), as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.


Project Management Professional

Project Management Professional (PMP) is a credential offered by the Project Management Institute (PMI).


Portable Network Graphics

Is a raster graphics file format that supports lossless data compression.


Redundant Array of Inexpensive Disks

Now commonly redundant array of independent disks is a data storage virtualization technology that combines multiple disk drive components into a single logical unit for the purposes of data redundancy or performance improvement


Random Access Memory

Alternatively referred to as main memory, primary memory, or system memory, Random Access Memory (RAM) is a computer storage location that allows information to be stored and accessed quickly from random locations within DRAM on a memory module.


Radio-Frequency Identification

The wireless use of electromagnetic fields to transfer data, for the purposes of automatically identifying and tracking tags attached to objects.


Request for Proposal

A solicitation, often made through a bidding process, by an agency or company interested in procurement of a commodity, service or valuable asset, to potential suppliers to submit business proposals. Similar requests include a request for quotation (RFQ) and a request for information (RFI).


Records and Information Management

The professional practice or discipline of controlling and governing what are considered to be the most important records of an organization throughout the records life-cycle, which includes from the time such records are conceived through to their eventual disposal. This work includes identifying, classifying, prioritizing, storing, securing, archiving, preserving, retrieving, tracking and destroying of records


Records Management Application

Software that aids the management of records, especially electronic records, including the use of a file plan for classifying records and of a records schedule for identifying records that are due for disposition.


Retrun on Investment

The benefit to the investor resulting from an investment of some resource


Read Only Memory

Storage containing data that can be read but not changed, especially integrated chips and certain compact discs.


Software as a Service

A software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as "on-demand software".


Storage Area Network

A dedicated network that provides access to consolidated, block level data storage.


Secure File Transfer Protocol

The SSH File Transfer Protocol (also known as Secure FTP and SFTP) is a computing network protocol for accessing and managing files on remote file systems. SFTP also allows file transfers between hosts, similar to the SCP protocol. Unlike standard File Transfer Protocol (FTP), SFTP encrypt commands and data both, preventing passwords and sensitive information from being transmitted in the clear over a network.


Service Level Agreement

A service-level agreement (SLA) is a part of a service contract where a service is formally defined.


Subject Matter Expert

A subject-matter expert (SME)  is a person who is an authority in a particular area or topic.


Standard Operating Procedures

Established procedure to be followed in carrying out a given operation or in a given situation.


Structure Queary Language

A special-purpose programming language designed for managing data held in a relational database management system (RDBMS), or for stream processing in a relational data stream management system (RDSMS).


Strengths, Weaknesses, Opportunities and Threats

A structured planning method used to evaluate the strengths, weaknesses, opportunities and threats involved in a project or in a business venture.


Tagged Image File Format

A computer file format for storing raster graphics images.


Uniform Resource Locator

A reference to a resource that specifies the location of the resource on a computer network and a mechanism for retrieving it.


Universal Serial Bus

An industry standard developed in the mid-1990s that defines the cables, connectors and communications protocols used in a bus for connection, communication, and power supply between computers and electronic devices.


Virtual Machine

An emulation of a particular computer system. Virtual machines operate based on the computer architecture and functions of a real or hypothetical computer, and their implementations may involve specialized hardware, software, or a combination of both.


Virtual Private Network

A network that is constructed by using public wires — usually the Internet — to connect to a private network, such as a company's internal network.


Wide Area Network

A network that covers a broad area (i.e., any telecommunications network that links across metropolitan, regional, national or international boundaries) using leased telecommunication lines.


Web Content Management

A software system that provides website authoring, collaboration, and administration tools designed to allow users with little knowledge of web programming languages or markup languages to create and manage website content with relative ease


Write Once Read Many

Describes a data storage device in which information, once written, cannot be modified.


Extensible Markup Language

A markup language that defines a set of rules for encoding documents in a format which is both human-readable and machine-readable.