The Information Management Administrator (IMA) plays an important supporting role to the RIM professional. The IMA carries out critical supporting recordkeeping functions within a given department, in support of the organization’s overall recordkeeping compliance program. They have a specific role in the ongoing daily usage and maintenance of the EDRMS (Electronic Document/Records Management System), by supporting end users, and feeding critical performance data to the RIM professional. This course is designed and delivered by Bruce Miller, author, independent consultant, and leading expert in electronic recordkeeping, and author of “Managing Records in SharePoint”. After completing this course you’ll be able to define the role of an IMA, train an IMA, and estimate the time commitments required for their contribution.