Part 1 Test Questions

Part 1 Test Questions

PART 1 – MANAGEMENT PRINCIPLES AND THE RECORDS AND INFORMATION MANAGEMENT (RIM) PROGRAM

Part 1 includes topics such as staffing, budgeting, cost analysis and control, organizational placement, authority and scope of a program, management theories, ethical obligations and global concerns. The Annotated Outline provides detailed information about the content of Part 1.

Part 1 – Practice Questions


 

1. _____ includes defining goals, establishing strategy, and developing proposed actions to coordinate activities.

  1. Planning
  2. Organizing
  3. Controlling
  4. Deciding
  5. Disciplining

2. _____includes monitoring performance, comparing it with goals, and correcting any significant deviations.

  1. Leading
  2. Planning
  3. Strategizing
  4. Controlling
  5. Reporting

3. Project management is the task of getting project activities done on time, within budget, and according to:

  1. rules.
  2. policy.
  3. variations.
  4. statutes.
  5. specifications.

4. _____ developed Theory X and Theory Y assumptions, which related to a manager’s beliefs about an employee’s motivation to work.

  1. Hugo Munsterberg
  2. Max Weber
  3. Douglas McGregor
  4. Frederick Taylor
  5. Henry Gantt

5. A(An) _____ structure contains specialists from different functional departments who are assigned to work on projects led by a project manager.

  1. matrix
  2. networking
  3. omnipotent
  4. boundaryless
  5. team

6. A _____ organization consists of temporary or permanent resources that are geographically dispersed and rely on electronic connections to get their work done.

  1. Matrix
  2. Contingent
  3. Virtual
  4. Network
  5. Global

7. _____ is a work arrangement in which employees work at home linked to the workplace by computer.

  1. Consulting
  2. Contingency
  3. Job sharing
  4. Telecommuting
  5. Flex-timing

8. Supervisors responsible for directing the day-to-day activities of non-managerial employees are _____ managers.

  1. first-line
  2. senior
  3. scientific
  4. hiring
  5. monitoring

9. The ICRM Code of Ethics is provided as a guide to professional:

  1. writing.
  2. membership.
  3. management.
  4. information.
  5. conduct.

10. In the rights view of ethics, individuals are concerned with respecting and protecting individual:

  1. work behavior and discipline.
  2. theory of justice.
  3. liberties and privileges.
  4. communications.
  5. outcomes or consequences.

11. _____ is an on-the-job training technique that involves directly critiquing how well an individual is performing a job.

  1. Appraising
  2. Coaching
  3. Lecturing
  4. Promoting
  5. Recruiting

12. The initial attraction and screening of the supply of prospective human resources available to fill a position is:

  1. appraisal.
  2. evaluation.
  3. competition.
  4. recruitment.
  5. selection.

13. The financial controller is least likely concerned with controlling:

  1. profits.
  2. revenues.
  3. prices of products.
  4. discretionary expenses.
  5. investments.

14. Using financial data to predict economic changes and risks is:

  1. business process analysis.
  2. future prediction.
  3. budgeting.
  4. capital development.
  5. forecasting.

15. _____ refers to a belief that your culture or ethnic group is superior to another’s.

  1. Globalization.
  2. Racism
  3. Ethnocentricity
  4. Ecocentrism
  5. Relativism

16. A _____ is a specific type of strategic alliance in which the partners agree to form a separate, independent organization for some business purpose.

  1. merger
  2. limited liability
  3. managerial grid
  4. joint venture
  5. divestiture

17. _____ is a specialized discipline that is concerned with the systematic analysis and control of information created, received, maintained, or used by an organization.

  1. Data processing
  2. Data mapping
  3. Records management
  4. Forms design
  5. Records retention

18. The principle of _____ states that an organization’s records must be organized, indexed, stored, and maintained in a manner that ensures timely, efficient, and accurate retrieval of information.

  1. retention
  2. compliance
  3. protection
  4. availability
  5. accountability

19. Information _____ defines an organization’s information-related objectives and develops high level strategies, policies, and processes to support those objectives.

  1. governance
  2. administration
  3. processing
  4. destruction
  5. reliability

20. In addition to conformity with retention schedules, an audit may consider the security of records as well as:

  1. record retrieval data.
  2. supply costs.
  3. efficient use of available storage space.
  4. locations of file equipment.
  5. ergonomic seating for employees.

 






 

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Answers:
  1. A
  2. D
  3. E
  4. C
  5. A
  6. C
  7. D
  8. A
  9. E
  10. C
  11. B
  12. D
  13. C
  14. E
  15. C
  16. D
  17. C
  18. D
  19. A
  20. C