After completing the application process, attaining the Certified Records Analyst (CRA) requires successful completion of  three multiple choice exams:

• Part 2 - Records and Information: Creation and Use

• Part 3 - Records Systems, Storage and Retrieval

• Part 4 - Records Appraisal, Retention, Protection and Disposition

Parts 2 through 4 consist of 100 multiple-choice questions each.  All examination questions are in English. The multiple-choice questions in Parts 2 through 4 are chosen based upon equal weighting of the Examination Outline.

The questions in each part are based on fundamental records and information management practices and are meant to represent the best practices in the profession. Questions are NOT included in the test bank if they refer solely to the practices of a specific country, vendor or company.

If English is not the Candidate’s native language, they are entitled to an additional 20 minutes of test time for each of Parts 2 through 4. Candidates requiring this additional time must request approval from the Regent, Exam Administration and Grading (examadmin@icrm.org) prior to registering for an exam.

Registering for Exams
An eligible Candidate registers for exams using the Prolydian website. Registration has two steps:

1. Authorization to test is granted once you have registered and paid for the exam via credit card on the Prolydian website. Once authorized, you will be able to schedule your online exam through the Prolydian Exam Dashboard.
2. After scheduling, you will set up your Examity profile so that you are ready on test day. Please be sure to test your computer ahead of time to ensure a smooth testing experience: https://prod.examity.com/systemcheck/check.aspx

Examination Fees
A $100 fee per examination is charged for each part. Exam registration is conducted through the Prolydian website and payment is made directly to Prolydian during the exam scheduling process. Prolydian accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB payments. 

Taking the Examination
The ICRM contracted with Prolydian to provide online proctored exams through Examity. A Candidate may sit for Parts 2, 3, and 4 of the examination in any sequence and on any schedule, although they must pass all three exams within 5 years from their approval as a candidate. 

Non-Disclosure Agreement
All candidates will be required to sign a non-disclosure agreement prior to beginning the exam. If you do not accept the non-disclosure agreement, you will not be allowed to complete the exam and will forfeit your exam payment. A copy of the non-disclosure statement may be found on the ICRM website: https://www.icrm.org/OnlineExam-NDA

Grades
The passing score for each part of the examination is 70%. Candidates taking Parts 2 through 4 will receive their exam results within 72 hours upon completion of testing.

Examination Dates
Candidates may schedule exams at the frequency and in any sequence desired. Since Parts 1 through 5 are offered year-round, a Candidate may schedule a retake for any failed exam once they have received their score.

Examination Schedule
Candidates are allowed 85 minutes to complete each exam part. Candidates must sign on 10-15 minutes prior to their exam to complete the Examity secure verification process.

Rescheduling or Cancelling Your Exam:
You may reschedule your exam up to 24 hours before your appointment at no cost. You may cancel your exam up to 24 hours before your appointment with a $15 processing fee. If, however, you cancel your appointment with less than 24 hours notice, or if you miss your appointment, show up late or provide inadequate identification, you will not be able to make a new appointment without paying an additional testing fee. Prolydian will send you a confirmation email each time you reschedule or cancel an appointment. Rescheduling and cancelling exams must be completed online in your Prolydian Exam Dashboard.

Feedback
Feedback to Candidates who are unsuccessful in passing an examination part is provided via email with your score within 72 hours after taking the exam. Feedback consists of a listing of the outline sections where you missed more than 30% of the delivered questions and may help focus your study for retaking the exam.

Online Testing Resources: 
We encourage you to review these helpful resources to ensure a successful online testing experience:

• Online Exam FAQ
• 5 Tips to Boost Test Taker Success
• Online Proctoring Troubleshooting Guide
• Examity Check-In Process